Return Policy

RETURNS POLICY:

Thank you for choosing Bageera Engineering. We are committed to ensuring your satisfaction with our products. Please read our Returns Policy carefully to understand your rights and responsibilities.

1. RETURNS PROCESS:

If you are not completely satisfied with your purchase, contact our customer service within 14 days of receiving the product. We will guide you through the return process, providing necessary instructions.

2. ELIGIBILITY:

To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Certain products, such as custom orders, may not be eligible for return.

3. RETURN SHIPPING:

Customers are responsible for return shipping costs unless the return is a result of our error. We recommend using a trackable shipping service and purchasing shipping insurance.

4. REFUND PROCESS:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified timeframe.

5. EXCHANGES:

If you need to exchange an item, please contact our customer service. Exchanges are subject to product availability. We will guide you through the necessary steps to complete the exchange process.

6. DAMAGES AND DEFECTS:

If you receive a damaged or defective item, please contact us immediately. Provide detailed information and, if possible, include photographs. We will work swiftly to resolve the issue and arrange for a replacement or refund.

7. NON-RETURNABLE ITEMS:

Certain items are non-returnable, including gift cards, downloadable software, and custom or personalized products. Please contact us if you have questions about the eligibility of a specific item for return.

8. CANCELLATIONS:

If you need to cancel an order, please contact us as soon as possible. Once the order is processed or shipped, it may not be possible to cancel it. We will do our best to accommodate your request.

9. CONTACT US:

For any questions regarding our Returns Policy, please contact our customer service. We are here to assist you in ensuring a smooth and satisfactory experience with Bageera Engineering.

By making a purchase on our website, you acknowledge and agree to abide by the terms of our Returns Policy. We reserve the right to update or modify this policy at any time, and any changes will be effective immediately upon posting on our website.